Greetings & Introductions Templates

/welcome

Welcome Message

Hello {name}, thank you for contacting {company}! How can I assist you today?
Support Team Last used: Today
/followup

Follow-up Message

Hi {name}, just following up on our conversation. Do you have any other questions?
Sales Team Last used: 2 days ago
/thanks

Thank You Message

Thank you {name} for your business! We appreciate your trust in {company}.
Support Team Last used: Yesterday
/intro

Agent Introduction

Hello {name}, my name is {agent} and I’ll be assisting you today. How can I help?
Support Team Last used: Today
/callback

Callback Request

Hi {name}, we received your request. Our team will call you shortly at {phone}.
Sales Team Last used: 3 days ago
/offhours

After Hours Message

Thank you for your message. Our team is currently offline. We’ll respond at {opening_hours}.
Support Team Last used: Yesterday

Template Preview

/welcome

Template Name: Welcome Message

Category: Greetings & Introductions

Content:

Hello {name}, thank you for contacting {company}! How can I assist you today?

Variables:

{name} {company}

Quick Replies:

Yes, I need help
Just browsing
Contact sales